FAQ

Q. What do you do with my information?

Q. I want to share what I’ve purchased with others in my organization. How can I do that?

Q. What are the benefits of inviting others in my organization to create their own personal login information? Can I just share my username and password with others in my organization?

Q. When I invite others to participate on the site, what is the process?

Q. I would like to invite someone in my organization to join as a member on your site, but I don’t see the link which allows me to do this, why?

Q. How many times can I invite someone to join as a member?

Q. How long do I have access to my products online?

Q. Can I download any of the The Summit Series videos or recorded webinars?

 

Q. What do you do with my information?

A. We take your privacy very seriously. We do not resell, trade or otherwise transfer your information to third parties except for trusted third parties who help us operate our business (e.g. maintain our website) as long as they agree to keep the information confidential. For more on our privacy policy, see our Terms of Use.

Q. I want to share what I’ve purchased with others in my organization. How can I do that?

A. Sharing a recorded webinar or online access to The Summit Series is very easy. Once you’re logged in to the main member page, you can invite others in your organization to join you as a member on the site. If you do this using the process outlined here, (instructions for inviting others) anyone your invite will have access to the same content you do! Similarly, if a member of your organization whom you invited to join has purchased online content, that content will be available to all members of your organization. *Note – the “invite others to participate” functionality is limited to the “administrator” or the original purchaser. If you were invited by someone else to join as a member, you will not have the ability to invite others.

Q. What are the benefits of inviting others in my organization to create their own personal login information? Can I just share my username and password with others in my organization?

A. Allowing others the opportunity to create their own login information will allow multiple users in your organization to access the information simultaneously. If you share your username and password with others, only one person will be able to access the site at a time.

Q. When I invite others to participate on the site, what is the process?

A. The process is quick and easy. After you enter their email address, they will receive an email from you inviting them to join you as a member on our site. There will be a link included in the email that will direct them to a registration page. After entering a username, password, and relevant contact information, they will be a member on our site with access to all of the content you have access to. The detailed process to invite others can be found here. (instructions for inviting others)

Q. I would like to invite someone in my organization to join as a member on your site, but I don’t see the link which allows me to do this, why?

A. Only administrators have the ability to invite others to participate. If you received an email inviting you to join as a member from someone else in your organization, that person is your administrator. Please contact them with the information of the individuals you would like to have access to the site and they can complete the process.

Q. How many times can I invite someone to join as a member?

A. There is no limit to the number of times you can invite someone.

Q. How long do I have access to my products online?

A. On demand online access to purchased content has no expiration.  The purchase is permanently stored in your member profile library and does not expire.)

Q. Can I download any of the The Summit Series videos or recorded webinars?
A. No, the online videos and recorded webinars can only be viewed while you are online and logged into our site. This allows you to access the content from any computer in the world without having to carry a laptop or thumb drive while you’re on the go.