Engaging Boards, Medical Staff and Leaders in Quality and Safety

Mission Statement

Bring useful, high quality ideas and expertise to governing boards and senior leaders in healthcare.

Provide timely and valuable content at a cost that allows leaders of all healthcare organizations to participate—whether they’re in large systems, or small critical access hospitals.

JAMES E. ORLIKOFF

James E. Orlikoff is president of Orlikoff & Associates, Inc., a consulting firm specializing in health care governance and leadership, strategy, quality, and organizational development. He is the National Advisor on Governance and Leadership to the American Hospital Association and Health Forum, and is the Senior Consultant to the Center for Healthcare Governance. He was named one of the 100 most powerful people in healthcare in the inaugural list by Modern Healthcare magazine.

Mr. Orlikoff has been involved in leadership, quality, and strategy issues for over twenty-five years. He has consulted with hospitals in six countries, and since 1985 has worked with hospital and system governing boards to strengthen their overall effectiveness and their oversight of strategy and quality. He has worked extensively on improving the relationships between boards, medical staffs, and management. He has written fifteen books and over 100 articles. He is a member of the Virginia Mason Health System board in Seattle, WA, and is chair of their Governance Committee. He is also a member of the Pitzer College board in Claremont, CA.

He is an author of the book Board Work: Governing Health Care Organizations, which won the ACHE James A. Hamilton Book of the Year award for 2000. He is the primary author of The Future of Health Care Governance: Redesigning Boards for a New Era; the primary author of the best selling book The Board's Role in Quality Care: A Practical Guide For Hospital Trustees. He is the primary author of Malpractice Prevention and Liability Control for Hospitals. He is also the author of Quality from the Top: Working with Hospital Governing Boards to Assure Quality Care, and The Guide to Governance: for Hospital Trustees.

Mr. Orlikoff received his M.A. in social and organizational psychology from the University of Chicago, and his B.A. from Pitzer College in Claremont, CA.

 

JAMES L. REINERTSEN

James L. Reinertsen, M.D. heads The Reinertsen Group. The winner of the 2011 John L. Eisenberg Individual Achievement Award for his decades of US and International leadership for clinical quality and safety, Dr. Reinertsen has an unusual combination of skills and experience:

• He practiced rheumatology for twenty years, earning a reputation as a superb, patient-centered consultant.

• He has been an admired CEO of complex health care systems in challenging markets for fifteen years.

• He has functioned as an innovative thought leader in health care leadership development, clinical quality improvement, patient safety, health system integration, and health care market design.

He now brings his skills to clients such as The Institute for Health Care Improvement, and to senior executives, medical staff leaders, and Boards of major health care systems in the United States and Europe. He was a subcommittee member for the Institute of Medicine’s pivotal reports, To Err Is Human and Crossing the Quality Chasm, and continues to lead and challenge health care thinking both as an author of papers in major medical journals, and as a provocative, highly-sought speaker at national forums.

From July 1998 to August, 2001, Dr. Reinertsen was Chief Executive Officer of both CareGroup, a six hospital, 1400 physician system, and of Beth Israel Deaconess Medical Center, a teaching hospital of the Harvard Medical School. During that time, he was a Professor of Medicine at Harvard Medical School.

Before his engagement at CareGroup, he served as the first Chief Executive Officer of Park Nicollet Health Services (formerly HealthSystem Minnesota) in Minneapolis, an integrated care system that includes Methodist Hospital and Park Nicollet Clinic. He was President and CEO of Park Nicollet Medical Center from 1986 to 1992, and President of Park Nicollet Medical Foundation from 1983 to 1985.

From 1992 to 1997, Dr. Reinertsen was Chairman of the Institute for Clinical Systems Improvement (ICSI), a collaborative effort to develop and implement best practices in health care, sponsored by the Buyers Health Care Action Group, Park Nicollet, Mayo Clinic, and HealthPartners, a Twin Cities health plan. ICSI is a nationally recognized example of what physician groups that otherwise compete with each other can accomplish when they collaborate around common professional and business goals.

A frequently invited speaker on these issues for physician, hospital, and integrated delivery system organizations, he also has authored more than 60 articles in journals such as Annals of Internal Medicine, British Medical Journal, New England Journal of Medicine, and the Joint Commission Journal on Quality Improvement. Dr. Reinertsen is Past President of the American Medical Group Association, and is a former member of the Board of Directors of the American Board of Internal Medicine.

He joined Park Nicollet Medical Center as a consultant in rheumatology in 1978, following two years as a Clinical Associate at the National Institutes of Health in Bethesda, Maryland. A member of Alpha Omega Alpha, he received his medical degree from Harvard Medical School in 1973, and completed an internship at San Francisco General Hospital in 1974, and a residency at the University of California Hospital in 1976. Doctor Reinertsen is a 1969 summa cum laude, Phi Beta Kappa graduate of St.Olaf College in Minnesota.